1. All sales within ShoutOut! are final except for the following circumstances:
Reservations are made and the Venue does not recognize your reservation due to error between Venue and/or ShoutOut!.
Reservations are made and the Venue cannot accommodate your reservation due to overbooking.
Cancellations before 24 hours of reservation.
In each case above Online ShoutOut, LLC will verify the circumstance with the Venue and will refund the reservation fee within 3 business days.
2. Online ShoutOut, LLC will not issue refunds due to:
Venue dress code and/or other Venue policy infringements. Consumers must verify Venue policies before arriving.
Cancellation within 24 hours of reservation.